An unattended WordPress silently accumulates risks: unpatched vulnerabilities, incompatibilities, and performance issues. Our maintenance service keeps your site secure, updated, and stable on an ongoing basis —and puts a specialized technical team on your side when things get complicated.
Our maintenance service is a peace of mind service. You delegate to us the technical management to keep your website up to date and running, even if setbacks occur. We also perform prevention and site analysis activities, offer you our support and consulting and, optionally, development hours to keep improving your website.
Our maintenance
In addition, we care about your site
And also, we care about you
(Optional)
Our advanced development and consultancy
To keep your site up and running
When a website is an important part of a project it is reassuring to have the confidence that it is still running smoothly.
With our maintenance service we monitor its operation, control its security, make copies of your site on remote servers, talk to your hosting and, if the worst happens, we prioritize the solution of any problem on your website.
And improve over the years
Over the years a website can become outdated for various reasons: Changes in servers, browsers, devices, programming languages, security holes that are discovered over time, new standards, new SEO or efficiency requirements, etc.
With our maintenance service we update your site, so that it has the latest possible versions of WordPress and the plugins it includes. These updates fix known security holes and also usually adapt to new programming requirements.
Plus, with our development hours you can make your site better beyond the changes that come with updates.
We are real and human
We collaborate with the WordPress project through the “Five for the future” program. Francisco is part of the plugin review team, proactively collaborating with the security of the WordPress ecosystem. Roberto is part of the community team, organizing and participating in non-profit events to raise awareness of the tool, provide training and create professional connections.
We are a registered entity in the catalog of cybersecurity companies and solutions of INCIBE, the national cybersecurity institute in Spain. This registration proves that we are a registered entity in Spain, we provide security solutions, our site complies with the legislation and is secure.
Maintenance for projects with special needs
Maintaining a simple corporate site is not the same as maintaining a store with hundreds of thousands of orders or an installation with tens of gigabytes of data. In such projects, a miscalculated update or a crash can have real consequences.
We have experience with these types of installations and adapt our maintenance —protocols, monitoring, and response times— to what your project requires.
Do you think we can help you?
If you need to delegate the technical aspects of your project, if you want to stop worrying about updates and security, or if you simply want an expert team available when a problem arises: let’s talk.
Talk to us
Briefly tell us what you need: what is happening, what type of project it is and, if possible, its scope. The more context you provide, the better we can advise you.
Frequently Asked Questions
We work on a platform from which we centralize maintenance. On a recurring basis, we monitor pending updates across all sites we manage, review the changelog for each plugin to determine if any changes might affect the website, and once we verify everything is correct, we create a backup and immediately proceed with the update.
With this protocol, it is unlikely that an update will cause problems and, if it does, we will always be able to roll back and resolve it.
Yes, your site is yours and you will be able to manage your content. In addition, you have our support included, which will help you in case of doubts in content management.
The cost is determined by the technical state of the site. Simple sites with few plugins are easier to maintain than complex sites with many interacting plugins.
Payments are made by direct debit on a quarterly, semi-annual or annual basis.
In this case we will assess the situation and give you a personalized response. In some cases we will update and repair hacked or broken web sites in exchange for you to maintain a permanence during the first year.
No, in general there is no permanence. Except in the case that your web site is in bad shape at the beginning of the maintenance and we have to update or repair it, in that case there would be a one year permanence and only during the first year.
Once contracted and if there are no additional actions to be taken, it is normal that in the following 2-3 working days we can have your site already maintained.
Generally no, but some hosting providers, due to degraded performance or resource limitations, prevent us from offering the service with the quality we aim for. There are hosts with so many micro-outages that we have to disable operational monitoring (because alerts constantly trigger), and others where, at times, backups cannot be completed due to resource limitations.
That consultancy that can solve basic doubts about the use, recommendations or technical details of the web and other related elements. It does not include consulting that requires additional work and/or research in order to give an accurate answer. This consultancy can be done through development hours and advanced consultancy.